What electronic communication strategies are used at your organization to communicate with patients?

At my organization, we use a variety of electronic communication strategies to communicate with patients. This includes email and text messages for reminders about upcoming appointments or follow-up care; automated phone calls when additional information is needed or when there are changes to existing appointments; and online portals which allow patients to access their medical records or securely message their healthcare provider.

What electronic communication strategies are used at your organization to communicate with patients?

We also use social media platforms such as Facebook and Twitter to share helpful health-related tips, provide updates on new treatments, answer frequently asked questions and give advice on how best to manage chronic conditions. Additionally, our website is an important tool for disseminating information regarding our practice including contact details, opening hours and accepted payment methods.

Overall while using traditional methods still beneficial utilizing electronic forms communication key part keeping & engaging patient As while providing various options essential element successful interactions Ultimately finding right mix between technology & interpersonal connections imperative

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Arias S L et al 2017 Innovative Strategies To Improve Patient Engagement Current Problems In Pediatric Adolescent Health Care 47 4‐12 Eger A C et al 2018 Electronic Communication And Patient Engagement Among Chronically Ill Individuals Perspectives Of Primary Care Physicians Journal Of General Internal Medicine 33 1572‐1578 Khan M I 2017 The Role Of Social Media In Healthcare Hootsuite Retrieved April 17 2020

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