Identify and critically analyse the role that HR, unions and stakeholders play in workplace conflict resolution

Workplace conflict is an inevitable part of any organization, be it between different employees or internal factions (Furnham & Taylor, 2018). To ensure maximal productivity and a healthy work environment such conflicts must be dealt with in a timely manner. This responsibility falls largely on Human Resource Management (HR) who must take the right steps to facilitate effective conflict resolution. Unions also have an important role to play as they are able to act as mediators between employers and employees (Stewart et al., 2017). Additionally, stakeholders can provide valuable input into how best to handle workplace disputes.

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