culture that a nurse could use as a reference to provide culturally sensitive care to a member of the ethnic group.

A nurse caring for a member of an ethnic group should be aware of the cultural values, beliefs, and practices that may influence how health services are provided. A reference that can assist with providing culturally sensitive care is the National Center for Cultural Competence’s (NCCC) Culturally and Linguistically Appropriate Services (CLAS) standards. CLAS is a framework for creating organizational cultures within healthcare settings which emphasize respectful engagement, individualized care and communication that are responsive to diverse patient populations.

culture that a nurse could use as a reference to provide culturally sensitive care to a member of the ethnic group.

The standards provide specific guidance on how to meet these objectives which include having “culturally competent leadership” who promote an understanding of diversity amongst staff and “organizational structures” which identify barriers in accessing care due to cultural differences. Additionally, they detail the importance of collecting demographic information related to race/ethnicity as well as language preferences in order to ensure that appropriate resources are available to meet all patient needs. Finally, they recommend continuous evaluation of services through surveys and focus groups so that any gaps or areas needing improvement can be identified (Griswold et al., 2017).

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By using CLAS standards as a reference point when working with members from different ethnic backgrounds nurses can ensure their practice remains culturally aware and sensitive. This will help foster strong relationships between patients and providers thus improving overall health outcomes.

References:
Griswold-Prenner, I., Douglas Barron, S., Oetzel John G., & Wallerstein Nina M..(2017). National Standards for Culturally and Linguistically Appropriate Services in Health Care: Moving Toward Universal Accessibility . American Journal Of Public Health 107(7): 1081–1086

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